Carnival Cruise Line not only takes things to the next level by opening its new private destination, Celebration Key in 2025, but also aims to ensure that passengers are happy with their service and experience.
For example, Carnival has improved its new gifts for loyal VIFP members after receiving scathing feedback. Recently, Cruise Line has announced a stylish upgrade at Carnival Spirit following a month’s dry dock. Despite attempts to improve the guest experience, it can still be difficult for everyone.
Recently, Carnival’s brand ambassador John Heals has received an influx of passenger complaints, including cruise lines revealing lesser known rules for free Wi-Fi and forcing Carnival to repeat the ban on personal coffee makers on ships.
However, the latest complaints sparked a heated debate over official fashion onboard. This is how the discussion unfolds.

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Passengers on the Carnival Cruise Line complained about guests wearing jeans on the official night
Passengers believed that jeans should not be allowed in the main dining room
Some believe that jeans can be dressed up and down at any event, while others believe that jeans are dressed strictly casually.
One passenger on the Carnival Spirit reported that other guests wearing different coloured jeans on the ship’s official night, wrote a complaint message to brand ambassador John Heald.
“Jeans are denim…it really doesn’t matter about the colour. You shouldn’t wear it on formal nights. It’s not a denim in any colour. This is why Carnival has a reputation. [Transatlantic]. Last night I counted at least 1/2 dozen men and women [wearing] Jeans for formal nights. [Passengers] People who aren’t [respect] Rules should be kicked out of the main dining hall and sent to the buffet. If the crew refuses to do this, you [lose] More and more [passengers]… “
Passengers denounced the Carnival’s bad reputation on the official dinner night with a seemingly relaxed dress code. They suggested that the cruise line remove anyone wearing jeans from the main dining room and escort them to the buffet.

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Carnival policy on elegant nights cruises on a boat
Fashion guidelines are clearly stated on the Carnival website
The Carnival Cruise Line has guidelines for what guests should wear on an elegant evening cruise in the main dining room. Cruise Line encourages guests to dress up for the opportunity to take photos with the ship’s captain. Guidelines differ for women and men.
male: |
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woman: |
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Although the guidelines can be found on the Carnival website, Heald’s response to the complaint appears to suggest that Cruise Lines are in fact more tolerant, thanks to Cruise’s elegant fashion policy.
“Jeans, don’t wear and enjoy your meal. Enjoy the service from your family and friends’ company and the amazing crew. It’s simple.”

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Cruise passengers became keen on the formal fashion debate
24% said they didn’t wear jeans in the dining room, while 44% said they didn’t care if someone was wearing jeans on the official night.
Commenters on Heald’s post were primarily supportive of not being bothered by other guests wearing jeans on formal nights.
“Formal nights aren’t as ‘special’ as before. That’s fine. Dress up for your heartfelt content and enjoy the evening while wearing some lovely jeans. It’s not a difficult concept to grasp.
Others said that fashion guidelines need to be revised as carnivals are outdated and unforced.
“The problem is that the dress code is public and not enforced. Why is there a rule that you are not going to enforce it?”
However, several commenters wrote that passengers should simply follow the dress code, as they are readily available for reviews online.
“In all fairness, that’s true [an] Elegant nights, and if you don’t want to dress like that, don’t eat in the dining room. You know that and get on the boat [expectation] Dress code. Anyone can read it. ”

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Guests wearing jeans on the official night of the Carnival Cruise Line are likely not worth ruining the atmosphere of the entire holiday, but that raises doubts. Why do Carnival Cruise Lines have formal fashion guidelines when they don’t plan to implement them?